Privacy Policy

This Privacy Policy describes how Drop.Top by 4Cs B.V. ("we," "us," or "our") collects, uses, and protects your personal information when you use our enterprise file consolidation platform.

Information We Collect

Personal Information

We collect personal information that you provide directly to us, including:

• Name and contact information (email, phone)
• Company information and role
• Account credentials and preferences
• Communication preferences

Usage Data

We automatically collect certain information when you use our platform:

• IP address and location information
• Browser type and version
• Pages visited and time spent
• Device information
• Log data and analytics

File Data

When you upload files through our platform:

• We process file metadata (filename, size, type)
• We validate and transform file content as configured
• Files are encrypted in transit and at rest
• We do not store file content unless required for processing

How We Use Your Information

We use the collected information to:

• Provide and maintain our service
• Process and validate uploaded files
• Send automated reminders and notifications
• Improve our platform and develop new features
• Provide customer support
• Ensure security and prevent fraud
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations
• To protect our rights and safety
• With trusted service providers who assist our operations

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security audits and updates
• Access controls and authentication
• Secure data centers and infrastructure
• SOC 2 Type II compliance

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. File data is typically processed and deleted within 30 days unless longer retention is required for your use case.

Your Rights

Depending on your location, you may have the following rights:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information
• Data portability
• Objection to processing
• Restriction of processing

Cookies and Tracking

We use cookies and similar technologies to enhance your experience. See our Cookie Settings page for more information.

International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our platform.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: [email protected]
Address: Drop.Top by 4Cs B.V., Krijtersveld 5, 2160 Wommelgem Belgium